Transform Your IT Hassles into Success Stories with CTTS

I appreciate the great value the CTTS team provides.

Over the last 12 years that I’ve been a client of CTTS, I have found the company to be extremely responsive for any and all of my IT needs. Moreover, I always find valuable nuggets in the CTTS newsletter. I feel CTTS is a part of the Klein Energy family. I appreciate the great value the CTTS team provides.

A phone call is all that is needed to keep “downtime” to an absolute minimum.

Since we started working with CTTS, we have always had prompt and professional service. A phone call is all that is needed to keep “downtime” to an absolute minimum. If someone was on the fence about choosing CTTS as their IT support Team, I would tell them to get off the fence before they lean the wrong way and regret the move to another company. We have never had to shop the competition because CTTS has always served us well.

Having CTTS on our Team means that our IT services are being supported 24/7

Having CTTS on our Team means that our IT services are being supported 24/7. I would choose CTTS not only because of their reliability and trust, but for the transparency of their services, the explanation of what action is taken, and for the knowledge of future changes. For example, the termination of support for Windows 7--I would not have known unless CTTS had checked in with me, we were no longer using the software, however it was assuring to know they checked in with me. I'm glad to know that CTTS will understand my non-IT-talk, take action, and fix issues as soon as possible.

A tremendous asset to the setup and maintenance of our networks and computers 

Thanks a million for assisting with the purchase and setup of a new laptop for me. Accounts and applications seem to have all transferred successfully. Amazing! You are the BEST!! We at Concordia are blessed to have CTTS and your expertise on board. A tremendous asset to the setup and maintenance of our networks and computers.

Josh and his team definitely get a 5 star review!

CTTS has provided Hill Country Payroll with IT support and hosted solutions for more than 8 years. After switching vendors 4 times in 4 years before meeting Josh, we are incredibly happy to have found him and the CTTS team. What started with them providing us hardware and desktop support has turned into a relationship where they now also provide server support and hosted solutions. CTTS has truly earned our trust and we count on them for their experience, dedication, and technical expertise. The engineers are always right on top of any problems that might come up, but the most critical work they do for us is ensuring we don’t have downtime or outages. Our clients depend on us to pay their employees on time. Every time. CTTS makes sure that happens. Josh and his team definitely get a 5 star review!

The CTTS team has implemented several solutions to streamline our processes and keep our systems up and running 24/7.

After several years with another IT service provider we felt the quality of their service was declining. As we began to research new IT service providers, two of our business associates suggested we contact CTTS. After several meetings with the CTTS team, we decided they were the group for us. The changeover went smoothly, and the CTTS team has implemented several solutions to streamline our processes and keep our systems up and running 24/7. CTTS supports two of our restaurant/bar locations, our law office, our staff members who work from home, and an international business location. CTTS also works diligently as the liaison with our telecommunications and Internet service providers. We make one call, one text or one email to CTTS and they handle everything; one less thing for us to worry about. Their staff is personable, professional, and responsive. We are glad to have CTTS as a business partner.

I genuinely wish we would have discovered their services much sooner.  

After several years of service by another IT service provider we recently switched to Central Texas Technology Solutions (CTTS).  The change in the professionalism and the level of service has been like night and day.  CTTS has been responsive to our issues and their ability to quickly diagnose and correct the problem has been like a breath of fresh air. I genuinely wish we would have discovered their services much sooner.

Extremely knowledgeable, up on the latest technology, customer oriented and an all-around pleasure to work with.

It is my privilege and honor to know and work with Josh. I enjoy every opportunity I have to be around Josh. Josh is extremely knowledgeable, up on the latest technology, customer oriented and an all-around pleasure to work with. He is thorough and punctual. Josh is a strong leader with unparalleled attention to detail. His greatest qualities are his trustworthiness and honesty! I highly recommend Josh to you.

CTTS takes care of us in a timely manner.

It is nice to be able to call with a problem and have someone remotely log into our computers and fix the problem. This saves a lot of time. I would recommend CTTS to others. Time is valuable, and CTTS takes care of us in a timely manner whether it's fixing problems or providing quotes so we can make decisions quickly. I was also impressed by the way CTTS handled the virus we got last summer. All of our data was backed up and our losses were minimized due to the tools CTTS had put in place to prepare for such an attack. After the attack CTTS helped us add new tools to prevent future attacks and since then we have not had any issues.

We like the "No down time" CTTS provides.

We like the "No down time" your company provides with your timely replies and service. Also, your service treats us professionally as though we were part of your company and your instruction to our employees is the best as can be provided in the industry. Your technicians are through and easy to communicate with as problems are discussed and resolved in the field or even during a phone conversation.

31CTTS has given me my vacations back!

Technology can be the game changer to set you apart from the competition. Being the Director and sole member of the I.T. Department for a large church and a school that is at the forefront of tech in schools can often stretch not only my time but also my expertise in all the varying aspects of technology. Josh has proved to be a great sounding board and resource for me to fulfil our needs in the ever changing world of technology. Having CTTS on call means that being away from the office is now anxiety free. CTTS has given me my vacations back!

CTTS moving us to the Cloud has been extremely beneficial and efficient for our business.

IT technology is difficult to keep up with because of the multiple new solicitations on the market. CTTS knows and understands our IT needs and makes recommendations to help us remain efficient and operate with the latest proficient technology for our needs. CTTS recommended Fuquay moving our operating software to the Cloud. We had reservations. CTTS moving us to the Cloud has been extremely beneficial and efficient for our business.

I like how responsive CTTS is whenever we have an issue.

I like how responsive CTTS is whenever we have an issue. I also like that you follow up on open tickets to see if the issue has been resolved. Your communication with your clients is excellent, and certainly beats any experience we have had with past IT companies. Other IT firms have made me feel like we were a bother to them, or that my issue was small and too unimportant or insignificant to even respond to at all.

They respond quickly and professionally to whatever our IT need might be.

We love working with the CTTS team. They respond quickly and professionally to whatever our IT need might be. But most importantly they patiently help maneuver us through our IT issues in plain language (no geek speak) and work extra hard to find resolutions to those IT issues that will work within our organizational limitations (financial, equipment, staff). We have used their services for more than 7 years and plan to continue to use them for many more.

They've got my digital back.

Josh and the CTTS crew are knowledgeable, dependable, accountable, proactive and fast. They've got my digital back... for large and small projects. Additionally, I am very impressed that they keep me well informed about the status of my incident(s) via email and/or phone calls.

CTTS really has our best interest at heart.

Our company highly depends on CTTS for IT issues and problems. In addition, with a signed contract, they monitor if our server goes down and quickly resolves the issue. Our data network is secure and we leave everything in their hands. The staff is knowledgeable, friendly and professional. When we do have a problem, and I guarantee at some point everyone will have an issue, CTTS is right there to quickly resolve the issue. Having the Owner personally step in to help resolve an issue shows us CTTS really has our best interest at heart.

We also appreciate CTTS's focus on and understanding of small business needs and capabilities.

We have gotten to know the CTTS team personally and know that we can count on them to be responsive. With no IT staff of our own, it is critical to our business that problems be solved in a timely manner and with as little disruption to our IT capabilities as practical. We also appreciate CTTS's focus on and understanding of small business needs and capabilities. I appreciate the newsletter as a good start to educating clients about risks and available products/services.

Customercentric, reasonable, skilled, and ready to take on the tough IT challenges that we all face.

I first met Josh Wilmoth when he was Sport Clips Director of Information Technology. He and a colleague attended our flagship course, Advanced Project Management Certificate Program, built and delivered by my firm, Data Analysis & Results in partnership with St. Edward's University Professional Education. Josh had many questions and comments on topics such as organization, customer service, communication, project management, and leadership.

Since then, Josh and I have kept in touch. I have admired his team's technical and business acumen and especially Josh's ability to handle nontechnical clients on a vast array of technical problems, issues, and decisions. We have used CTTS for our occasional technical needs, even though my staff and I are technical, we still sometimes need help as every organization does. Josh and his team have professionally handled all our issues and pointed out risk areas that have benefited our business and team in many ways.

We have also recommended CTTS successfully for our commercial, nonprofit, and government clients. They were able to ferret out the real reasons for problems, tactfully suggest a variety of solutions ranging from a quick inexpensive fix to complete solutions including managed services. We have always found Josh and everyone at CTTS to be customercentric, reasonable, skilled, and ready to take on the tough IT challenges that we all face. We will always call on CTTS for our and our clients' technical needs. Thanks for being there when we need you, Josh!

Your staff members are always professional, courteous and have the answer to our problem.

The thing I like best about CTTS is knowing that when we have any type of problem with our system, the fix is only a call away. Your staff members are always professional, courteous and have the answer to our problem. It is nice to know you are always there. The first was the first time we went down the hall to see if you would be interested in helping us with Mike's computer and you dropped what you were doing and came down and fixed it on the spot. The second was the "spot on" new server and system. We have not had any problems or malfunctions. Thank you!

Everyone is always willing to go beyond to get the job done.

Prompt responses. Whenever an issue arises, we received prompt attention. Great staff. The staff is always courteous and patient. They never make me feel incompetent. Everyone is always willing to go beyond to get the job done. Accessibility. Whether by email, chat, or phone, someone is always available.

They are well versed on the latest available services, including free fixes, to make sure your organization runs smoothly.

I've known Josh and have used CTTS services for years now. Working as the Finance Director in non-profit organizations, it's always difficult to manage cost with quality. The adage "You get what you pay for" does not apply with CTTS. Josh and his team will work with your budget and not try to oversell you on products you don't need, but will give you the best service and suggest products you thought you could never afford! They are well versed on the latest available services, including free fixes, to make sure you your organization runs smoothly, operates with the latest technology updates and keeps you in the black! Now we are operating our own company offering services to small businesses and non-profits, if they need IT, even if they don't ask, I ask that they give Josh and his team a call!

Very friendly and cooperative, professional.

CTTS is always available when we need IT assistance, very friendly and cooperative, professional, and great about following up to confirm things are running smoothly.

We truly appreciate CTTS.

We truly appreciate CTTS and all they have brought to our organization.

I would not use any other company!

Always available and always helpful!!! They fix my problems immediately and with grace and professionalism. I would not use any other company! Always give me hints to how to do my work better and I love that! I couldn't ask for anything more.

Always professional, attentive and helpful to the max.

Excellent work, fast service and reasonable prices. It is a joy to work with Josh and the CTTS team. Always professional, attentive and helpful to the max. You guys are the best!

We have never felt anything less than their top priority as a customer.

Josh and his team at CTTS are always so responsive to our questions and needs. While CTTS has grown into a leading tech firm in the Central Texas area we have never felt anything less than their top priority as a customer. Josh and his team see problems and issues through to the finish, keeping us in the loop through the process. I would definitely recommend them to family, friends and business partners without hesitation.

Prompt response. Expert technical advice. Service oriented attitude of all technicians and representatives.

So courteous and helpful.

Just a thank you for you and your team always being so courteous and helpful every time we have needed your assistance no matter the issue.

Overall - really great experience with CTTS.

Overall - really great experience with your company.