Looking for a great technology career in Central Texas?
Now is the time to be part of the CTTS Team.
We believe in taking the stress and anxiety out of business technology. For over 18 years, hundreds of Central Texas businesses have trusted our professional staff with prompt and courteous service, and to keep their business free from downtime, data loss, and cybercriminals. We take care of everything IT so they can focus on business. We don't see ourselves so much as a technology company, but as a customer service company who is really good with technology.
Make a Difference! Choose your career path today:
Desktop Support Specialist
Local IT support organization is seeking a Desktop Support Specialist to support its rapidly growing client base. We deliver effective technology, consulting and support services for growing businesses. Our expertise enables organizations to gain a competitive edge by allowing them to focus on their business growth while we manage their technology needs.
The Desktop Support Specialist will provide hands-on support for local and remote clients as well as support to clients across the nation. Candidate must have excellent verbal and written communication skills along with exemplary customer service skills. Must have solid understanding of Microsoft Operating Systems, Applications and Technologies, LAN/WAN Routing and be able to troubleshoot issues that end users encounter. The engineer will support end users with software and hardware issues and must be able to effectively analyze, troubleshoot, research, resolve, track, and when necessary escalate issues. Must be very detail oriented and able to effectively and accurately document various technical issues utilizing a call tracking tool.
Requirements:
Minimum of two years technical experience required. To be considered candidate should have excellent verbal and written communication skills and the ability to work independently with minimal supervision. An AA degree in an IT related field strongly preferred. An A+, MCDST, MCP, CSS and/or MCSE Certifications are desired but not required.
Expectations:
- Communicate professionally in a fast-paced setting while maintaining a positive working environment
- Be a team player and a self-starter
- Maintain a high level of customer satisfaction
- Be adaptable
- Have excellent oral and written communication skills
- Perform analytical thinking
- Excellent organizational and project tracking skills
Applicant may be required to work both remotely and onsite and must have reliable transportation.
We offer a competitive salary, bonuses and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you! To be considered, email your resume including salary requirements and level of experience today.
Job Type: Full-time
Salary: $40,000.00 to $60,000.00 /year
